Technology
AI, automation, and the platforms changing how claims get paid.

Franciscan, Brown Health expand Microsoft agentic AI tools
Mishawaka, Ind.-based Franciscan Health and Providence, R.I.-based Brown University Health have expanded their use of Microsoft's agentic AI platform, according to an Aug. 11 Microsoft blog post reported by Becker's Hospital Review.
By The Desk - Jordan Leahy · August 13, 2026
Definitive Healthcare opens early adopter program for AI intelligence platform
Definitive Healthcare has launched an early adopter program for its new AI-powered healthcare intelligence platform, inviting select health systems, life sciences companies, and commercial healthcare vendors to participate in August 2026. General availability is targeted for late 2026, with feedback from early adopters informing product refinements.
The Desk - Jordan Leahy · August 7, 2026
Epic EHR at 22-Bed Critical Access Hospital Cuts Duplicate Testing, Aids Recruitment
Madison Regional Health System, a 22-bed critical access hospital in eastern South Dakota, has reduced duplicate testing, eliminated dictation services, and strengthened clinician recruitment since its 2025 Epic EHR go-live, according to Epic Systems. Physician Laura Hoefert said the EHR cut time spent hunting for patient records and helped coordinate care for complex cases, including arranging a timely transfer for a patient with preeclampsia.
The Desk - Jordan Leahy · August 7, 2026
Abridge, Kaiser Permanente debut Care Signals AI platform

Abridge and Kaiser Permanente have launched Care Signals, a new capability within Abridge's ambient documentation platform that spans the full clinical visit, according to Becker's Hospital Review. The tool flags relevant patient conditions before a visit, tracks whether conditions are discussed during it, and generates ICD-10-matched documentation afterward. It was co-designed, built, and first deployed at Kaiser Permanente over 15 months.
The Desk - Jordan Leahy · August 3, 2026
Commure launches Patient360 to cut pre-visit prep time for providers

Commure has introduced Patient360, a longitudinal data platform designed to reduce the time providers spend preparing for patient visits. According to the company, clinicians typically spend 10-20 minutes prepping for a 5-10 minute visit, with much of that time spent searching for labs, imaging, and missing documents across multiple screens.
The Desk - Jordan Leahy · August 3, 2026
Siemens Healthineers, Cleveland Clinic form 10-year alliance

Siemens Healthineers announced Thursday a 10-year agreement to supply diagnostic imaging and therapeutic technologies to Cleveland Clinic, building on a 35-year relationship. The deal covers MRI, CT, radiation oncology, interventional radiology, and X-ray, according to the company.
The Desk - Jordan Leahy · August 2, 2026