Technology

AI, automation, and the platforms changing how claims get paid.

2 stories

Hippocratic AI CEO Details Post-Discharge Agent Calls

Hippocratic AI co-founder and CEO Munjal Shah described how the company's agents handle patient outreach after discharge, according to a published account. The agent identifies itself as AI, states the purpose of the call, and walks the patient through that day's instructions — for example, day three of a knee replacement recovery, when a bandage change is due — then calls again the next day because the following day's instructions differ.

By The Desk - Jordan Leahy · September 28, 2026

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WashU Medicine, BJC Health Expand Abridge to 4,000 Clinicians

WashU Medicine and BJC Health have expanded ambient AI documentation platform Abridge across BJC Health's East Region, making it available to approximately 4,000 clinicians. The expansion follows a pilot program involving 450 clinicians in 2025 and was driven by clinician demand and evaluation results, according to an Abridge announcement dated September 2, 2026.

The Desk - Jordan Leahy · September 3, 2026